Refund policy
Our Return policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
PROCEDURE OF RETURNS
- Drop a mail at ceresmanage@gmail.com Briefly Describing the need for return.
- Once Return has been Approved by our team, Details will be shared with you regarding how to return the defective/ damaged product back to the company.
- Once we receive the returned item, you will Receive a CERES STORE CREDIT Coupon equal to the amount of your purchase and you will be eligible to purchase any product/products equal to the value of your credit coupon.
To start a return, you can contact us at ceresmanage@gmail.com.